Build The Crew That’s Right For You
Our packages are designed for flexibility. Selecting the right plan for your marketing agency’s current operations and future growth is easy.
Economy Package
Perfect for agencies with 20-50+ recurring marketing clients looking for a dedicated client success solution.
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Business Class
Ideal for agencies with 51-80+ recurring marketing clients needing structured client success support.
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First Class Package
Recommended for agencies with 81-200+ recurring marketing clients looking for high-touch client success management.
Jet Package
Need a custom solution? Our Sales Crew will design a plan tailored to your agency’s specific needs and growth goals.
Why Choose My SkyCrew?
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Frequently Asked Questions
Here are some of our most commonly asked questions about how My SkyCrew helps marketing agencies scale profitably and retain clients for the long term.
Where are your Customer Success Professionals (CSPs) based?
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Customer Success Professionals (CSPs) are global nomads and enjoy working remotely from anywhere in the world. However our hiring efforts are focused in North America, Central America and South America only at this time. Regardless of where your CSP is working from, rest assured that your CSP will work in your Agency’s core time zone.
Do you provide ongoing training to your Customer Success Professionals (CSPs)?
Yes! That’s what makes us different. We’re committed to continuous learning and improving here at My SkyCrew. As digital marketing is an ever evolving landscape, all CSPs are trained to stay up to date with industry best practices.
Can I hire a Customer Success Professional (CSP) for part-time work?
At this time CSPs are only available on a full-time basis. This is because CSPs work exclusively for you and your agency. They do not serve multiple agencies at once. This allows CSPs to be fully integrated within your team and its operations.
Can My SkyCrew help agencies generate more revenue or upsell services?
Yes! Our CSPs are trained to spot and cultivate opportunities for growth by upselling and cross selling. It is important to note that CSPs are not trained to be sales professionals and should not be expected or asked to perform as such within agencies. Instead their focus is on building and nurturing relationships, helping clients find value in current marketing services and providing solutions to help them meet current and future goals.
How do Client Success Professionals (CSPs) communicate with my team and clients?
How a CSP will communicate with you and your clients is your choice! We suggest integrating CSPs into your agency’s CRM in addition to providing your CSP with a company specific email, phone number, and/or video conferencing software.
Still have questions?
A Sales Agent can help! Book a call with a member of the Sales Crew now.