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What We Do

Fully Managed Client Success Solutions for Your Agency

We handle everything, from recruiting to management & payroll, so you can scale your agency easier, 3x faster and at 60% lower cost.

10+
Years of Expertise
3x
Faster than Traditional Hiring
60%
Lower Hiring Cost
01

Recruiting – We Find the Best Talent for You

Instead of just waiting for applications, we headhunt top tier candidates who have the skills, experience, and mindset to excel in client success roles at marketing agencies like yours.

Expertly vetted by our crew
Access to Global talent pools
Multi-Step Recruiting process
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02

Training – Ongoing Development

We believe in continuous learning. Our CSPs go through an intensive training program covering customer success, retention strategies, and industry best practices ensuring they’re ready to deliver results from day one.

Professionals certified in digital marketing
Trained on account management & client success best practices
Focused on ongoing skills enhancement
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03

Matching – The Right Fit for Your Agency

The right CSP is matched based on skills and agency culture fit. This means your new crew member will align with your agency’s workflow, communication style, and client expectations. Our matching process eliminates guesswork, so your new Client Success Professional can start delivering value right away.

Get matched within 30 days
Enjoy stronger team dynamics across your agency
Expect higher client satisfaction
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04

Placement & Management – A Smooth Onboarding Process

Your Agency Experience Manager will act as a guide to helping you hit your hiring and management goals. They are heavily involved in the placement process, keeping you updated along the way. Once we find the perfect CSP for your agency, we:

Send a detailed crew member profile for review
Conduct a guided first day orientation with you, your Agency Experience Manager, and your new CSP
Management of your CSP for long term success
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Our Process

Hire A Customer Success Manager in Just a Few Weeks

Our streamlined, done-for-you process means your marketing agency has a new member of the crew in just 30 days. Here’s how.

Step 1

Discovery

Book a call with us to discuss your agency’s structure, client base, and growth goals so we can find the perfect CSP for your team.

Step 2

Matching

We identify and present top candidates from our roster of CSPs who align with your agency’s unique needs, ensuring the perfect skill and culture fit.

Step 3

Placement

Your new CSP joins your team in 30 days, trained and ready to go with our ongoing management and support for long term success.

testimonials

What Agency Partners Are Saying

Hear from the agencies who have transformed their client success with My SkyCrew.

“It’s amazing what you can create when you’re not spread thin. Having Annamarie join us was eye opening and life changing to say the least. I only wish I’d done it sooner!”

Daniel E.,
Co-Founder of Somek Web & Digital

“The My SkyCrew team is professional, easy to work with, and customer-focused. As a creative agency often working with celebrity talent, that is key for me. You can see how passionate they are about what they do from the very first contact with them."

Onika R.,
Founder of 718 Elevate
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Your Crew Is Waiting. So Let’s Connect.

Your agency’s next level of success is just a conversation away. Let’s talk about how we can equip your agency with expert Client Success Professionals, so you can focus on growth.