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Your Agency. Our Crew. Unlimited Growth.

The Easiest Way to Scale Your Marketing Agency’s Client Facing Team

We make hiring for your marketing agency effortless with done-for-you recruiting, hiring, training, and management of expert Client Success Professionals at a fraction of the typical cost.

10+
Years of Experience
30<
Days to Hire
60%
Lower Hiring Costs
Dedicated To Your Agency
Full-Time, Fully Managed
Scalable Solutions
our services

We Build Your Account Management Crew

We deliver full-time, highly trained Client Success Professionals (CSPs) who specialize in client retention, communication, and post-sale support for digital marketing agencies.

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Recruiting: Top Talent, Handpicked for Your Agency

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Finding the right CSPs for your agency takes more than just job postings. We use a unique headhunting strategy to source the best talent worldwide, targeting professionals with marketing and client success experience. Our in-depth vetting process ensures that every CSP is skilled in account management, client retention, and agency operations before they even make it to orientation with you.

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Unique Headhunting Strategy
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Global Talent Pool
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Pre-Vetted Candidates
02

Training: Industry Experts, Always Up to Date

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We’re always focused on learning and development. Every My SkyCrew CSP undergoes continuous training in the latest digital marketing trends, client communication strategies, and retention best practices. We provide ongoing education, certification programs, and mentorship, so your CSPs stay ahead of the curve to bring cutting-edge strategies to your agency and its clients.

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Marketing Certifications
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Client Success Best Practices
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Ongoing Education
03

Matching: The Perfect Fit for Your Agency’s Needs

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Every agency is different, and that’s why we take a personalized approach to matching you with the right CSP. We assess your agency’s culture, service offerings, and client management style to ensure your CSP integrates seamlessly with your team - no micromanaging required.

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Assessed By Skills
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Industry Specific Experience
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Familiar With Agency's Services
04

Placement: Full-Time & Fully Managed

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Our partnership with your agency doesn't just end at placement. Every CSP is backed by our ongoing support, ensuring they continue to deliver results. We handle performance management and skill development, so your agency and its clients get a high performing team member every time.

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Performance Management
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No Payroll Headaches
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Time Off Coverage
Our Process

Hire A Customer Success Manager in Just a Few Weeks

Our streamlined, done-for-you process means your marketing agency has a new member of the crew in just 30 days. Here’s how.

Step 1

Discovery

Book a call with us to discuss your agency’s structure, client base, and growth goals so we can find the perfect CSP for your team.

Step 2

Matching

We identify & present top candidates from our roster of CSPs who align with your agency’s unique needs, ensuring the perfect skill and culture fit.

Step 3

Placement

Your new CSP joins your team in 30 days, trained and ready to go with our ongoing management and support for long term success.

about My SkyCrew

Digital Marketing Experts Who Understand Your Agency

My SkyCrew was founded by marketing and operations professionals who know what it takes to scale an agency. Our mission is to help digital marketing agencies grow without the hassle of hiring, training, and managing client success teams on their own. See some of our goals down below.

100+
Agencies Served
in next 5 years
$1M+
In Additional Revenue
for Agencies
90%+
Client Retention
for Agency Partners
testimonials

What Agency Partners Are Saying

Hear from the agencies who have transformed their client success with My SkyCrew.

“It’s amazing what you can create when you’re not spread thin. Having Annamarie join us was eye opening and life changing to say the least. I only wish I’d done it sooner!”

Daniel E.,
Co-Founder of Somek Web & Digital

“The My SkyCrew team is professional, easy to work with, and customer focused. As a creative agency often working with celebrity talent, that is key for me. You can see how passionate they are about what they do from the very first contact with them."

Onika R.,
Founder of 718 Elevate
contact us

Your Crew Is Waiting. So Let’s Connect.

Your agency’s next level of success is just a conversation away. Let’s talk about how we can equip your agency with expert Client Success Professionals, so you can focus on growth.